Click Booking Logo

Terms and Conditions

Welcome to Click Booking, our iOS and Android Mobile Platform and Website (our “Platform”). These Terms and Conditions and End User Licence Agreement (these “Terms”) constitute a legal agreement between you and us governing the use of our Platform and its underlying functions and detail the rights and restrictions which apply to the use of our Services.

We licence use of our Platform to you on the basis of these Terms. We do not sell our Platform to you, and we remain the owner of our Platform at all times.

1. About Us

  • We are Click Booking of [128, City Road, London, EC1V 2NX, United Kingdom] (“Click Booking”, “we”, “us”, or “our”).
  • We operate Click Booking our iOS and Android Mobile application and website (our “Platform”).
  • To contact us, please use dido.nikolov@yahoo.co.uk or write to us at the above address.
  • These Terms were last updated on Monday, 14th April 2025, and are the current and valid version.
  • The Click Booking logo, marks, emblems and images are the copyright of Click Booking. All Rights Reserved © 2024 Click Booking.
  • Our Privacy Policy equally applies to your use of our Platform and forms part of these Terms.

2. General Terms and Conditions

  • The provisions set out in these Terms govern your access to and your use of our Platform and its underlying functions and detail the rights and restrictions which apply to the use of our Services and shall constitute a legally binding agreement between you and us. We may change such terms from time to time and shall notify you accordingly if we do. If you do not agree to such terms, you must not use our Platform.
  • Subject to you agreeing to abide by these Terms, we hereby grant to you a revocable, non-exclusive and non-transferable licence to use our Platform on these Terms.
  • We reserve the right to, without any notice, explanation, or liability and in our sole discretion, refuse to allow you or suspend your access to our Platform or your Account at any time, or remove or edit content (including content submitted by you) on our Platform or on any of our affiliated websites (including social media pages).
  • We reserve the right to change, modify, suspend, or discontinue any portion of the services, our Platform or these Terms, services, affiliated websites (including social media pages) and/or other software provided by us in connection with any of the foregoing at any time. You agree that access to or operation of any of the foregoing may from time to time be interrupted or encounter technical difficulties.
  • Save to the extent permitted by us in writing, you are not permitted to use, or submit any content to, our Platform or any of our affiliated websites to advertise, promote or market any products or services of any third party or yourself.

3. EULA - License Grant

  • Our Platform is only available through accessing (or downloading from) a third-party platform or store, including but not limited to, the Google Play Store and Apple Platform Store (each, a “Platform Store”).
  • Your use of our Platform is also governed by any applicable agreements you have with any Platform Store (“Platform Store Agreement(s)”). In case of conflict between such agreements and these Terms, these Terms will take priority.
  • We grant you a personal, non-exclusive, non-transferable, non-sublicensable licence to: (i) download and install our Platform, and (ii) access and use it for personal entertainment purposes only, subject to the Platform Store terms and these Terms.
  • “Content” includes all artwork, titles, themes, characters, names, stories, audio-visual effects, etc., as well as anything created by users within the Platform. We may remove or edit any content at our discretion.

4. EULA - Apple and Google Devices Licence Agreement

The following terms apply when you use our Platform obtained from Apple’s or Google’s store:

  • The licence is limited to using the Platform on devices using Apple iOS or Google OS in line with the distributor's service terms.
  • We provide maintenance and support as per this Licence or required law. Platform Distributors have no such obligations.
  • You must comply with applicable third-party terms of agreement when using the Platform.
  • Platform Distributors are third-party beneficiaries of this Licence and may enforce it against you.

5. EULA - Nonexclusive License

Click Booking grants you a limited, revocable, non-exclusive, non-sub-licensable licence to use the Platform. You agree not to:

  • Copy, modify, adapt, translate or create derivative works of the Platform.
  • Reverse engineer, decompile, disassemble or discover source code (unless permitted by law).
  • Rent, lease, sell, assign or transfer rights to the Platform.
  • Remove proprietary notices or labels on the Platform.
  • Use software or devices that interfere with Platform operation.
  • Use third-party data inappropriately from the Platform or service.

6. EULA - Intellectual Property

  • All Content included on the Platform, unless uploaded by Users, including but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Click Booking, our affiliates or other relevant third parties. By continuing to use the Platform you acknowledge that such material is protected by applicable national and international intellectual property and other relevant laws.
  • You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Platform unless otherwise indicated on the Platform or unless given express written permission to do so by Click Booking.
  • Any intellectual property rights in content uploaded by you to our Platform shall continue to belong to you or their respective owners. You agree that you grant us a royalty-free and non-exclusive licence to use, reproduce, publish, and display such intellectual property rights for the purposes of performing the services, promotional purposes, internal administrative purposes, and any other purposes set out in these Terms, including for the purpose of improving the services and our responses to users of the Platform.
  • You acknowledge that you have no right to have access to our Platform in source code form.

7. EULA - Technical Requirements and Responsibility

  • Users are responsible for ensuring that the technical requirements for access to and use of the respective services are met.
  • This applies in particular to the hardware and operating system software used, the connection to the Internet, the firewall settings (if any) and the current browser software. The User shall carry out necessary and reasonable adjustment measures himself/herself and shall bear the costs for the Internet connection in order to be able to access the services.
  • We do not guarantee that the services offered can actually be used with the User’s device.

8. EULA - Warranties

  • While we make all efforts to maintain the accuracy of the information on our Platform, we provide the services, Platform and all related content on an “as is” and “as available” basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of any of the foregoing, unless otherwise specified in writing.
  • You acknowledge that no Third Party is authorised to make any statement or representation for and on behalf of us.
  • To the full extent permissible by law, we disclaim all warranties, express or implied, relating to our Platform or any services, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the services, our Platform, the related content, or electronic communications sent by us are free of viruses or other harmful components.

9. EULA - Data Charges and Mobile Devices

You are responsible for all data-related charges that you may incur for using our Platform, including, without limitation, mobile, text-messaging, and data charges. You should understand or ask your service provider what charges you may incur before using our Platform.

10. EULA - Technical Requirements

  • You acknowledge that it is your responsibility to confirm and determine that the end-user device on which you intend to use our Platform satisfies the technical specifications required.
  • We reserve the right to modify the technical specifications as we see appropriate at any time.

11. Services - General Terms

  • Registration in the PLATFORM is only permitted to those persons who can enter into legally binding contracts. For this reason, our services may only be used by persons over the age of 18.
  • Some areas or features of the Platform may be restricted to Users who have created an account with us and are logged into the account. The User is responsible for all activity that occurs under their account and must protect the access for the account.
  • We may ask you directly for personal data. For example, Click Booking may ask you for contact information such as your full name, telephone number and email address to enable certain functionality, such as you’re booking. For more information about the personal data we process, please read our Privacy Policy.
  • Users may view and obtain information about listings of accommodation ("Accommodation") offered by third parties.
  • You acknowledge and agree that the user is responsible for the performance of obligations under such agreements between the third part and the user, that we are not a party to such agreements, are not acting as an agent, and disclaims any liability under such agreements, even if the booking of accommodation or activities the use of other tools, services or products is facilitated by our Platform.
  • We are not an organiser or seller of package holidays and, in relation to the distribution of accommodation we are not acting as a seller for the purposes of linked travel services.

12. Services - Prices

  • The prices stated in the offers are determined by the third party and transmitted to us via our Platform.
  • The prices of the offers are understood as final prices for the respective offer. Depending on the third-party settings, they correspond to the price per night or price per stay for the selected/displayed period; if applicable, plus selected/booked extra services or binding additional costs payable online or on site. The respective Third party is solely responsible for the correct and complete presentation of the prices. We endeavour to include all costs; however, further costs may be indicated by the Third party which do not result from the offer itself.
  • We accept no responsibility for the accuracy of the prices quoted or any other information. Users are required to check the details before booking.

13. Services - Conflict of Interest

  • Third party agree not to communicate with other Users, whether directly or indirectly, for the purpose of listing a property, whether listed on a service or website or Platform similar to Click Booking, on a Third-party’s account.

14. Services - Booking, Service Fees and Reservations

  • Each reservation is passed on to the respective Third party via our Platform on behalf of the User. For the smooth processing of the booking, it is therefore necessary that the data provided by the User (e.g., Accommodation data, contact data) are correct and complete.
  • Depending on the type of reservation made, the last possible time for check-in by the User at the accommodation or activity varies. The different reservation options are presented during the booking process and selected by the User on this basis. If a time limit for check-in is specified for the selected reservation type, the reservation is cancelled in the event of late arrival or no show. Thereafter, a claim to accommodation or activity no longer exists.
  • Depending on the type of booking, payment data may have to be deposited during the booking process. The requirement to deposit payment data is explicitly indicated in the booking dialogue. This information may be transmitted to the Third party. However, in all instances Click Booking does not hold any funds in relation to your booking.
  • If your booking is accepted and confirmed by the Third party (usually within 24 hours) the amount is charged. If a Third party is unable to accept or confirm your booking, the amount is released back to your payment method and the sum initially reserved will be made available again by your payment provider (usually within 24 hours).
  • Your credit card guarantees the payment of all costs incurred for the booked Accommodation to the respective Third party.
  • Users are charged a non-refundable service fee as notified at the time of booking. Our Fees may be amended from time to time at our discretion. We will provide you reasonably advanced written notice of any amendment of recurring Fees. Your continued use of a recurring subscription will constitute acceptance of the amended Fees.
  • Third party’s are charged in accordance with Click Booking’s subscription schedule for every completed booking.

15. Services - Changes and Cancellations

  • Depending on the Third party’s terms and conditions, the User shall be obliged to pay the agreed price for the Accommodation (or part thereof) after the reservation has been made if the reservation has not been cancelled in time or the Accommodation has not been used without cancellation. The detailed cancellation conditions depend on the respective third party and booking type and are stated separately in the respective booking dialogue and accepted by the User.
  • In order to avoid misunderstandings, all changes and cancellations must be made via our Platform, unless otherwise agreed. The timely receipt of the notification by us is decisive for the timeliness of the change or cancellation. The cancellation deadline is generally based on the local time of the reserved Accommodation. In the event of cancellation in due time and in accordance with the conditions, a cancellation confirmation shall be issued. It is also proof of the cancellation and must therefore be kept. Whether costs are incurred for the cancellation or change then depends on the respective booking or cancellation conditions of the third party.
  • Changes and cancellations are possible before the expiry of the cancellation period regulated in the respective applicable cancellation conditions. However, in the event of certain changes, such as a shortening of the stay, the third party may claim any damages incurred. In the case of special prices, services and/or dates and in the case of bookings made at very short notice, free cancellation is often excluded by the Third-party’s.
  • If you wish to cancel your booking, please refer to the cancellation requirements shown on the order page. For any booking not cancelled within the specification shown on the relevant booking page, the cost of the entire stay may be charged. In case of no-show, the full booking amount will be charged. Different cancellation conditions may apply for group bookings. In this case, the third party will contact you.

16. Services - Our Rights and Obligations

  • We will endeavour to reproduce as accurately as possible the photographs submitted by the Third party on our Platform. However, the User is aware that scanning of non-digital images and individual screen settings may result in variations from the original image and Click Booking accepts no responsibility or liability for any such variations.
  • You further acknowledge that the Third-party’s - and not Click Booking - are responsible (to the extent permitted by law) for the accuracy with which the photographs and descriptions describe the relevant Accommodation.
  • It is difficult to verify the identity of individuals on the internet. We therefore cannot and will not accept responsibility for ensuring that another user is in fact the person indicated by that user. We recommend that Users/Third party’s communicate directly via the tools available in our Platform, although again we cannot guarantee that the person you are communicating with is the one indicated in the profile. In addition, we recommend that Users/Third party’s take steps themselves to identify the third party and verify the Accommodation and the accuracy of the relevant content of your booking or proposed booking.
  • You agree to (i) protect and keep secret your access details and usernames for your account and email address and only disclose them to authorised users of your accounts; (ii) require all persons to whom you entrust your access details and online usernames not to disclose them to unauthorised persons; (iii) notify us immediately if you become aware that your account with us has come to the attention of an unauthorised person; and (iv) notify us immediately if an unauthorised person asks you for your access details and online username.
  • If we suspect that unauthorised access to your account is taking place or has taken place, you agree, upon our request, to immediately change your username and access details and to take such other reasonable steps as we may reasonably request of you.
  • We strongly discourage you from allowing anyone else to access your online username and access details for your account with us and your email account. If you disclose your online username and access details to any other person, or if you have not taken reasonable steps to prevent the disclosure of such information, you will be responsible for all transactions completed through your account with us and/or your email account, even if such transactions were completed fraudulently or were not requested by you. Click Booking cannot accept any liability for such transactions.
  • You acknowledge that Click Booking is not responsible for verifying the identity, conduct of any Third party or for verifying the existence, nature or condition of the relevant Accommodation.
  • Click Booking may, if necessary (including to prevent fraudulent conduct by a third party and in the event of a complaint, claim or potential litigation), disclose a reasonable portion of the Users/Third party’s personal data to any relevant third party who has requested such data by means of a letter from their legal representative, through a competent authority or a court order, subpoena or injunction.

17. Services - Accounts and Communications

Users/Third party’s may only provide accurate and truthful information about their identity, including their country of residence, in connection with their accounts and profile pages and other communications on the Platform. This also applies to the rating of Accommodation. Click Booking cannot be held responsible for incorrect information about the property, third party and user. Communications sent through Click Booking's systems must only relate to genuine booking requests. We will not tolerate spam or unsolicited commercial electronic communications. Misuse of Click Booking's systems, such as unsolicited commercial communications (spam) or the disclosure of users' personal data to third parties, is prohibited unless you have the user's express consent to do so.

18. Services - Liability of Click Booking

  • Our Platform merely provides a marketplace where you can view Accommodation, contact Third party’s in relation to enquiries or any questions you may have or make bookings for Accommodation. We do not, to the extent permitted by law, accept any liability in connection with any contract you enter into with a Third party or for any accommodation you rent or activity you book, except to the extent that we collect tax information and/or levy residence tax on behalf of the Third party.
  • In addition, to the extent permitted by law, we do not accept any liability for the acts or omissions of Third-party’s or any other person or party connected with the Accommodation. The contract for all Accommodation is with the Third party. His/her terms and conditions will apply to your booking. Such terms and conditions may limit and/or exclude the liability of Third-party’s to you. You are therefore advised to read them carefully before booking.
  • We do not provide liability insurance for Third party’s or Users. This applies regardless of whether a user takes out insurance cover through one of our third-party. Users/Third party’s are advised to take out appropriate travel insurance to cover the booking, including in the event that the booking has to be cancelled. Users/Third party’s must ensure that the insurance cover is sufficient and appropriate for their particular needs.
  • Click Booking shall not be liable, to the fullest extent permitted by law, for any claim, cause of action, recovery, loss, damage, fine, penalty or other cost or expense of any kind, including reasonable legal costs ("Claims"), brought or incurred by any third party in connection with (a) any material or content you provide to our Platform; (b) your use of any content on our Platform; (c) any breach by you of these Terms; or (d) your use of the Accommodation; (e) any accidents and incidents that happens on or in the property and without limitations including to Burns, scalds and cuts, Slips, trips and falls, failure to comply with gas, water, electrical, fire safety, violence and abuse, inappropriate videotaping, drowning, abduction. Click Booking will promptly notify you of any such claim. If you are dissatisfied with, Click Booking's website or systems or do not agree with any part of these Terms, your sole and exclusive remedy against Click Booking is to discontinue using the Platform.
  • Furthermore, the above exclusions and limitations do not apply to Click Booking's breach of material contractual obligations of providing our Platform to you (cardinal obligations). In the event of a breach of cardinal obligations, Click Booking shall only be liable for the damage typical of the contract and foreseeable at the time of the conclusion of the contract. The exclusions or limitations also do not apply in the case of damage caused intentionally or by gross negligence, fraud or fraudulent misrepresentation of Click Booking and claims arising from statutory guaranteed liability and guarantees expressly granted by Click Booking. Otherwise, liability for damages caused by slight negligence is excluded. 

19. General - Limitation of Liability

  • We are not liable for the completeness, accuracy or correctness of any information uploaded on our Platform and any related content. You expressly agree that your use of the services and our Platform, is at your sole risk.
  • You agree not to use the services, our Platform and the related content for any resale purposes, and we have no liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms (including but not limited to the use of, or inability to use, the services, our Platform or any other website or software) for:
    • loss of profits, sales, business, or revenue.
    • business interruption.
    • loss of anticipated savings.
    • loss or corruption of data or information.
    • loss of business opportunity, goodwill or reputation; or
    • any other indirect or consequential loss or damage.
  • Nothing in these Terms shall limit or exclude our liability for:
    • death or personal injury resulting from our negligence.
    • fraud; and/or
    • any other matter in respect of which we are prohibited under applicable law from limiting or excluding our liability.
  • Our Platform is not intended to serve a record-keeping function, and we shall not be liable for any loss of data or content.
  • These Terms set out the full extent of our obligations and liabilities in respect of the supply of the services and our Platform. Except as expressly stated in these Terms, there are no conditions, warranties, representations or other terms, express or implied, that are binding on us. Any condition, warranty, representation or other term concerning the supply of the services and our Platform which might otherwise be implied into, or incorporated in, these Terms whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law.

21. General - Indemnity

You agree to indemnify and hold us, our related, and our respective directors, officers, employees, agents and representatives, independent contractors, licensees, successors and assigns harmless from and against all claims, losses, expenses, damages and costs (including but not limited to direct, incidental, consequential, exemplary and indirect damages), and reasonable legal fees, resulting from or arising out of your act, default or omission, whether in your use of our Platform, services, and/or any websites or software in relation thereto or otherwise, and whether in respect of your breach of these Terms or any laws or regulations or otherwise.

22. General - Other Important Terms

  • We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or obligations under these Terms.
  • You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
  • No joint venture, partnership or agency or employment relationship has arisen by reason of these Terms.
  • These Terms and any document expressly referred to in it constitutes the entire agreement between us.
  • If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
  • Each of the conditions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.
  • These Terms, its subject matter and its formation, and any other disputes or claims in connection therewith, are governed by the laws of England and Wales. In the event of any such disputes or claims in connection with these Terms, you agree to first engage in good faith discussions with us to resolve such dispute or claim. If such dispute or claim is not resolved within sixty (60) days, we both irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.